Terms & Supply Information
Website & dealer enquiries
GD Pacific Group Pty Ltd operates this website to introduce Gladent dental units and discuss Australian dealer supply. This is a product showcase and enquiry website, not an online store. An enquiry does not place an order or create a dealer appointment.
Product images and catalogue information are indicative. Confirm the model, configuration, inclusions, regulatory documentation and availability before ordering. Website content does not promise on-site installation, repairs, response times or an additional commercial warranty.
Please use this website lawfully and respect the rights in its content. Contact us through the Contact page about product information, these terms or accessibility assistance. Last updated: 20 September 2026.
Orders, delivery & returns
Dealer purchases are subject to a written quotation and supply agreement accepted before the order is confirmed. These documents should identify the applicable terms and version, model, quantity, inclusions, price, GST, payment schedule and agreed responsibilities. Browsing this website or submitting an enquiry is not acceptance of a purchase contract.
Freight, insurance, unloading, delivery location and indicative lead times are confirmed for each order. Installation and commissioning are separately arranged through the purchasing dealer and appropriately qualified providers; they are not included unless expressly agreed in writing.
Contact info@gdpacificgroup.com.au before requesting a cancellation or returning goods. Agreed order terms govern change-of-mind requests, special orders and any applicable costs. For damage, faults or incorrect supply, provide the order details, model, serial number and supporting information so the appropriate process can be identified. This does not limit any rights or remedies that cannot lawfully be excluded.
Parts, technical support & your rights
GD Pacific’s proposed dealer supply model includes spare-parts supply and technical information support. Parts availability, lead times, starter kits and any quantity-based inclusions must be confirmed in writing; they are not automatic benefits. Technical guidance is intended for appropriately qualified personnel and is not a substitute for on-site assessment, installation or repair.
Dealers should agree installation, commissioning, maintenance and customer support arrangements with their customers. Any voluntary commercial warranty, parts allocation or service commitment must be expressly documented in the applicable supply agreement. Nothing on this website excludes, restricts or modifies rights, guarantees, remedies or importer obligations that cannot lawfully be excluded under Australian law, including the Australian Consumer Law.
GD Pacific Group Pty Ltd | ABN 94 699 040 303
Victoria, Australia
info@gdpacificgroup.com.au
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